What support is available if I am worried about my spending?

May 4, 2026


We want our customers to play for fun and never spend more than they can comfortably afford. If you are worried about your spending or your relationship with prize draws and competitions, support is available:

  • Set Limits / Self-Exclude — use the tools in your My Account area or our Responsible Play page.
  • GamCare — free, confidential information, advice, and support: www.gamcare.org.uk (National Gambling Helpline: 0808 8020 133).
  • Samaritans — if you are struggling and need someone to talk to, 24/7: 116 123 or www.samaritans.org.
  • GamStop — UK-wide self-exclusion scheme covering licensed gambling operators: www.gamstop.co.uk.

You can also contact us directly at [email protected] and we will help you apply spend limits or close your account.